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Privacy Policy

Introduction

Effective Date: 16/10/2024

At Impactful Giving Welfare Foundation ("we", "us", or "our"), we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, impactfulgiving.in ("Platform"), and when you make donations or engage with our services.

By using the Platform, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use the Platform.

1. Information We Collect

We collect personal information from users through different channels, including directly from you, automatically via your use of the Platform, and from third-party services.

1.1 Personal Information Provided by You

When you engage with our Platform, we may collect the following personal information:

  • Identity Information: Your name, date of birth, and gender.

  • Contact Information: Email address, phone number, and postal address.

  • PAN Card Number: Required for tax deduction certificates under Section 80G of the Income Tax Act, 1961 (optional).

  • Financial Information: Payment details, such as bank account information or credit card details (processed by third-party payment processors).

  • Donations: Details regarding the donations you have made, including the amount, date, and preferred charitable programs or funds.

  • Other Information: Any personal information you provide in correspondence with us (e.g., when you submit queries or requests).

1.2 Information Collected Automatically

When you interact with our Platform, we automatically collect certain information to help us improve user experience and website functionality:

  • Technical Information: IP address, browser type, operating system, and device information.

  • Usage Information: Pages visited, time spent on pages, navigation paths, and referral sources (e.g., whether you came from a social media platform or another website).

  • Location Information: Your approximate location, as determined by your IP address, to help us understand user demographics.

1.3 Information from Third-Party Sources

We may collect information about you from third-party sources, such as:

  • Social Media Platforms: If you interact with our social media profiles or log in to our Platform through social media accounts (e.g., Facebook, Google).

  • Service Providers: Information from third-party service providers like payment processors or partners in charitable programs.

  • Public Databases: Information available from public records or open databases (e.g., for donor verification or fraud prevention).

2. How We Use Your Information

We use the information we collect for a wide range of purposes to provide, improve, and promote our services, as well as to ensure compliance with legal and regulatory requirements.

2.1 To Facilitate Donations and Provide Services

  • Process your donations and send receipts.

  • Issue tax deduction certificates for eligible donations under Section 80G of the Income Tax Act, 1961.

  • Provide updates on how your donation has been utilized and its impact.

2.2 To Communicate with You

  • Respond to your inquiries, requests, and questions.

  • Send you newsletters, impact reports, and other promotional materials (you can opt out at any time).

  • Contact you regarding any changes to the Platform, policies, or our services.

2.3 To Personalise Your Experience

  • Tailor the content and communications we send to you based on your interests and engagement with the Platform.

  • Recommend programs or funds that may align with your past donations or areas of interest.

  • Display customised advertisements and banners on the Platform, potentially in collaboration with advertising partners.

2.4 To Analyze and Improve the Platform

  • Conduct analytics and research to understand how users engage with the Platform, including user behaviour, preferences, and demographics.

  • Track and analyse usage trends to improve our website design, content, and user experience.

  • Diagnose and resolve technical issues to ensure smooth functioning of the Platform.

2.5 To Ensure Compliance and Legal Obligations

  • Maintain records of your donations and personal information for tax, regulatory, and reporting purposes.

  • Verify the accuracy of your information for legal purposes, such as fraud detection or money-laundering prevention.

  • Ensure compliance with the Companies Act, 2013, Income Tax Act, 1961, and other applicable laws.

2.6 For Advertising and Marketing Purposes

  • Use cookies and tracking technologies to deliver targeted ads on third-party platforms (e.g., Google, Facebook) based on your interactions with the Platform.

  • Share aggregated, anonymized data with advertising partners to improve the effectiveness of campaigns.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

3.1 Third-Party Service Providers

We work with trusted third-party service providers to assist in providing services. These include:

  • Payment Processors: To process donations securely.

  • Marketing and Analytics Providers: To help us send communications, run marketing campaigns, and analyse website traffic.

  • Technology Service Providers: For hosting services, data storage, or security purposes.

3.2 Social Media and Other Platforms

If you interact with us via social media or log in through social accounts, we may share basic user information with those platforms, as required by their services.

3.3 Legal Requirements and Compliance

We may disclose your personal information to comply with applicable laws, regulations, legal processes, or government requests. This may include sharing information with tax authorities for issuing tax receipts or for fraud prevention.

4. Data Retention and Minimization

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law, including:

  • Donor Information: Retained for as long as legally required for tax, financial, and audit purposes (e.g., records required by the Income Tax Act).

  • Payment Information: We do not store sensitive financial information directly but rely on third-party payment processors. Retention of payment-related data is governed by their privacy policies.

  • Marketing and Analytics Data: Retained as long as you remain subscribed to our communications or engage with the Platform.

We minimise the collection and use of personal data to what is necessary to fulfill our services.

5. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Some of the measures we take include:

  • Encryption: Data transmission (especially payment details) is encrypted using SSL.

  • Access Controls: Access to personal data is restricted to authorised personnel only.

However, no system is completely secure. In the event of a data breach, we will notify affected users and the appropriate authorities as required by law.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and track user activity on the Platform. These include:

  • Essential Cookies: Necessary for the functioning of the website.

  • Analytics Cookies: To track site traffic and user behaviour (e.g., Google Analytics).

  • Advertising Cookies: To deliver personalised ads on third-party websites and platforms.

You can manage or block cookies through your browser settings, but this may affect your ability to use certain features of the Platform.

7. User Rights

You have the following rights regarding your personal information:

  • Access: Request access to the personal data we hold about you.

  • Correction: Request correction of inaccurate or incomplete data.

  • Deletion: Request deletion of your personal data, subject to legal requirements for data retention.

  • Withdrawal of Consent: Withdraw your consent for us to use your data (e.g., opting out of marketing communications).

To exercise these rights, please contact us at team@impactfulgiving.in.

8. Third-Party Websites and Services

Our Platform may contain links to third-party websites or services, such as social media platforms, payment processors, or partner charities. We are not responsible for the privacy practices, content, or security of these websites. Your interaction with third-party websites is governed by their respective privacy policies.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" will be updated. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Impactful Giving Welfare Foundation
Email: team@impactfulgiving.in


 

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