top of page

Cancellations & Refund

1. Purpose

This Cancellation and Refund Policy explains the terms under which donations made to Impactful Giving Welfare Foundation (referred to as "Impactful Giving") via our platform ImpactfulGiving.in can be cancelled or refunded. By making a donation, you agree to this policy.

2. Donation Cancellation

  1. Donation Commitments: Once a donation is made, the transaction is generally considered final and cannot be canceled unless an error has occurred.

  2. Cancellation Requests: Donors may request the cancellation of recurring donations by emailing us at team@impactfulgiving.in. Any request for cancellation should be submitted at least 7 days prior to the next scheduled donation date.

3. Refund Policy

  1. Non-Refundable Donations: All donations made through Impactful Giving are final and non-refundable. However, exceptions may apply in specific cases where technical errors result in duplicate or incorrect transactions.

  2. Refund Conditions:

    1. Technical Errors: Refunds are allowed if a technical issue (e.g., duplicate transaction) has caused an unintended transaction.

    2. Request Timeline: Refund requests must be submitted within 7 days of the donation date.

    3. Processing: Approved refunds are processed within 14 business days. Donors are responsible for any fees incurred during the refund process, which may be deducted from the refunded amount.

  3. Contact for Refund Requests: Donors seeking refunds should email team@impactfulgiving.in with details, including the donation date, amount, and reason for the request.

4. Donor Information and Privacy

Privacy: Donors’ personal information will be used solely for processing donations and issuing tax receipts where applicable. Please refer to our Privacy Policy​ for detailed information.

5. Changes to the Policy

  1. Amendments: Impactful Giving reserves the right to modify this Cancellation and Refund Policy at any time. Changes will be posted on our website, and donors are encouraged to review this policy periodically.

6. Contact Information

For further assistance or questions regarding this policy, please contact:

bottom of page